Refund policy

ÁRIA Return & Refund Policy

Effective Date: April 26, 2026

At ÁRIA, we maintain strict quality and hygiene standards for all oral care products. Please review our return policy carefully before making a purchase.

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Returns

Due to the nature of our products, we do not accept returns on used items.

For hygiene and safety reasons, any product that has been opened or used cannot be returned or resold.

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Refunds

We do not offer refunds for:

Change of mind

Dissatisfaction after use

Incorrect use of the product

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Defective or Damaged Items

If your product arrives defective or experiences a malfunction under normal use, it may qualify for a replacement under our warranty policy.

To submit a claim, you must provide:

Your order number

A clear video showing the issue

A brief explanation of the problem

 

All claims are reviewed before approval.

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Replacement Policy

Replacements are only issued for verified manufacturer defects

Damage caused by misuse or improper handling is not eligible

Limit one replacement per order

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Shipping Costs

Customers are responsible for all shipping costs, including:

Returning the product (if required)

Receiving the replacement

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Non-Returnable Items

The following items cannot be returned or refunded:

Used oral care devices

Opened products

Products without proof of defect

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Contact

For all return or warranty-related inquiries, contact:

📧 hello@ariaoralcare.com